Agentrack 4.0 - Futurework Hub for SMBs Event
A piece of clothing cannot fit forever—and similarly, a growing business cannot operate effectively if it continues using outdated methods. As organizations scale, their systems and processes must be standardized and upgraded to keep pace with growth.
So, what stages does a typical business go through? How do management needs evolve over time? And how can companies build workflows that align with each phase of growth?
These questions will be addressed in Session 01 of AGENTRACK 4.0 – FutureWork Hub for SMBs, titled “The Journey from ‘Survival’ to ‘Maturity’ for SMBs.”
The session features Mr. Đỗ Văn Giang – Founder and CEO of UpBase Technology JSC, who has led the company’s internal digital transformation over the past five years:
- Over 200 employees across 13 departments
- Partnerships with more than 300 brands
- Serving over 2,000 customers using its services and software
At the event, Mr. Đỗ Văn Giang will share UpBase’s journey from “survival” to “maturity” through digital transformation, while also providing practical insights into key growth pillars and strategic frameworks that help businesses build a sustainable operational foundation.


